Shipping policy
UK & International Delivery
At Oltra, we’re committed to getting your order to you quickly and safely, wherever you are.
We currently deliver across the United Kingdom and to selected international destinations.
Delivery Options & Rates
|
Destination |
Service |
Cost |
Estimated Delivery Time |
|
UK |
Royal Mail Tracked 48 |
£2.99 |
2–4 working days |
|
UK |
Royal Mail Tracked 24 |
£3.99 |
1–3 working days |
|
UK |
Free Shipping |
FREE |
2–4 working days on orders over £12 |
|
International |
Standard International Tracked |
£16.50 |
3–17 working days* |
|
Europe |
Standard International Tracked |
£8.50 |
2-11 Working days* |
*Delivery times may vary by destination and do not include customs delays.
Order Processing
We aim to dispatch all orders within 1 working day (Monday - Friday, excluding UK bank holidays).
Orders placed after 2pm will usually be processed the next working day.
You’ll receive a dispatch confirmation email with your tracking details as soon as your order is shipped.
International Deliveries
All international orders are shipped via tracked service for reliability.
Please note that any import duties, customs charges, or local taxes are not included in our prices and must be paid by the customer when the parcel arrives in your country.
Unfortunately, we cannot mark packages as “gifts” or alter customs values.
Delivery Delays
If your parcel hasn’t arrived within the estimated timeframe, please allow a little extra time, as postal services can vary between countries.
If it still hasn’t arrived after a reasonable period, just contact us, we’ll do our best to help.
